Effective Date: October 4, 2026
Changes or cancellations made at least 24 hours before the visit are free. With less notice, a trip or diagnostic charge may apply.
We tell you the diagnostic charge before we come out. If you decide not to go ahead with the repair we recommend, that charge is the only cost.
A part ordered specifically for your appliance cannot be returned once it is installed. Unused special-order parts can be sent back only as the part maker’s return rules allow.
If the repair did not fix the problem we diagnosed, call us within the 30-day workmanship warranty. We come back without a further labor charge first, and refunds are considered after that visit.
Thermador Appliance Repair
Phone: (713) 597-4873
Email: [email protected]