Thermador microwave drawers, built-in microwaves, and speed ovens combine fast heating with a more involved control board. We confirm which type you have, then find why it will not heat, respond, or latch.
Listed roughly by how often we meet them in Houston homes.
Thermador gives one code in this category a name: E11, meaning the keypad has stopped responding, usually because moisture has settled on it. Drying the panel and cycling the power can bring it back. Every other code is printed only as “E” plus digits, and the advice mirrors its wall ovens. Record what the screen says, switch the unit off at its breaker, then phone for help. Our standard is the same, so we never assign a made-up cause to an unlisted code.
A speed oven adds a hot-air heating system and a busier board to the microwave itself, so its weak points really do differ from a standard unit. We determine which platform is in your cabinet first, then test accordingly.
Check the code here before unplugging anything or attempting a fix.
Experienced with Thermador microwave & speed oven controls and diagnostic routines.
OEM parts on the truck for the repairs we do most.
A price in writing that you approve before we start.
Every repair is backed by a 30-day workmanship warranty.
Thermador lists E11 for this, and the usual reason is moisture on the panel. Dry it with a cloth, switch the breaker off briefly, then restore power. If the keypad stays dead, call us.
No. Stop using it, unplug it or turn off its breaker, and call us. Arcing can come from damaged interior parts, and running it can cause further harm.
It has a hot-air oven built in alongside the microwave and a busier control board, so trouble can start in either system. We identify your model first because the likely culprits differ.
Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.