Booking today · Houston arrival windows 8–10 · 10–12 · 12–2 · 2–4 Thermador repair specialists, independent · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 597-4873 Book an Appointment
Error code · Microwave & Speed Oven

Thermador MicroDrawer MD24BS / MD30BS ERROR Display: Sensor Cycle Problem

On Thermador MicroDrawer microwaves MD24BS and MD30BS, ERROR appears on the display if the sensor does not detect vapor properly when cooking foods other than popcorn. The same message appears if the drawer is opened or…

Minor · safe to check yourself
Code
ERROR
Appliance
Microwave & Speed Oven
Brand
Thermador
Warranty
30-day workmanship

What ERROR means

On Thermador MicroDrawer microwaves MD24BS and MD30BS, ERROR appears on the display if the sensor does not detect vapor properly when cooking foods other than popcorn. The same message appears if the drawer is opened or STOP/CLEAR is touched during the measuring part of a sensor cycle. It often just means the cycle was interrupted.

Usual causes of ERROR

  • Sensor cannot detect vapor
  • Drawer opened or Stop/Clear touched during sensor measurement
✓ A safe check worth trying

1. Touch Stop/Clear. 2. Close the drawer fully. 3. Restart the sensor cycle and do not open the drawer or touch the panel during measurement. 4. If ERROR returns without interruption, use time cooking instead and call us. Note which foods trigger it.

! Why you should stop here
  • Sensor diagnosis needs tools.
  • It is not an owner repair.
  • A written quote comes first.
Taking off a panel yourself does not by default void a manufacturer warranty, yet it can lead to accidental damage, and some manufacturers attach their own service terms. Read your warranty paperwork, or ask us, before you decide.
→Same appliance

More Microwave & Speed Oven codes

ERRORERROR questions
Why did ERROR appear?

Opening the drawer or touching Stop/Clear during the measuring part of a sensor cycle triggers it, per the Use & Care manual. Simply close the drawer and start the sensor cycle again without touching the panel.

Does ERROR apply to popcorn?

The manual describes the vapor detection message for foods other than popcorn. Popcorn is the stated exception, so do not rely on the sensor setting for it. Choose time cooking for popcorn and for anything else the sensor misjudges.

When should I call?

If ERROR appears without interrupting the cycle and with ordinary food, call us so we can check the sensor. Tell us the food, the setting and the model, MD24BS or MD30BS, so we can plan the visit.

Request service

Not sure about ERROR?

Our technician checks it in your home and hands you a written price before touching anything.