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Error code · Refrigerator

Thermador Refrigerator “OFF” on the Display: Unit Switched Off

The display of an under-counter refrigerator, wine or combination unit from the T24UR, T24UW or T24UC series reads OFF and the interior is warming. The guide says the unit has been switched off. Holding ON/OFF for…

Minor · safe to check yourself
Code
OFF
Appliance
Refrigerator
Brand
Thermador
Warranty
30-day workmanship

What OFF means

The display of an under-counter refrigerator, wine or combination unit from the T24UR, T24UW or T24UC series reads OFF and the interior is warming. The guide says the unit has been switched off. Holding ON/OFF for 3 seconds starts it again. This is a routine state, not a breakdown, and it often happens after cleaning or an accidental touch.

Usual causes of OFF

  • The unit was switched off with the ON/OFF control
  • A button touched during cleaning or while loading
✓ A safe check worth trying

1. Press and hold ON/OFF for 3 seconds. 2. Watch the display to see the temperature appear. 3. Give it time to cool before judging the result. 4. If it is running too cold instead, check that it is not in Quick Chill mode. If OFF returns on its own or the unit will not start, call us.

! Why you should stop here
  • If the unit shuts itself off repeatedly, the control or power supply needs a closer look.
  • Putting food or wine back before it has cooled again can hide a problem.
Taking off a panel yourself does not by default void a manufacturer warranty, yet it can lead to accidental damage, and some manufacturers attach their own service terms. Read your warranty paperwork, or ask us, before you decide.
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OFFOFF questions
Is OFF an error code?

No, it simply means the unit is switched off. Press and hold ON/OFF for 3 seconds to start it. It only becomes a repair question if it keeps turning off or will not start.

Why is my unit too cold instead?

The guide says to check that it is not in Quick Chill mode when it runs too cold. That mode drives the temperature down on purpose, so switching it off may be all that is needed.

How long until it is cold again?

That depends on the model and how warm it got, so we cannot give a time. Let it run and watch the temperature display. If it does not come down, call us and tell us what you see.

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