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Model library · Thermador Microwave & Speed Oven

MD30BS

Thermador MD30BS

What we most often repair on units like this

  1. Display and fan run, yet nothing heats
  2. Touch pad does not respond (the E11 condensation condition)
  3. Door fails to latch, or a door sensor prevents the cycle from starting
  4. The display shows a numbered "E" code with no explanation

A straightforward microwave is what the MD30BS offers: 30 inches wide, built in, and without the convection side that the MC30WS Speed Oven adds. Fewer systems share the cabinet, so fewer places need ruling out when it misbehaves.

Our short list on a visit has three entries: the heating circuit that includes the magnetron, the control board, and the touch keypad. Add the door latch and its sensor, because a door that does not register as closed will refuse to start a cycle even when everything else is healthy.

If the screen shows E11, we treat the keypad first. Thermador points to condensation as a frequent reason, and drying the pad and cutting power for a minute is a sensible first move. Only when that fails do we consider replacing parts, with the price in writing before we begin.

Key features

  • Built-in microwave, 30 inches wide
  • Microwave heating only, with no convection function (unlike the MC30WS Speed Oven)
  • Touch control panel
→Codes

Codes this model may display

MD30BSMD30BS questions
How is this microwave simpler to diagnose than the Speed Oven?

It has no convection system, so there are fewer parts that could be at issue. We look at the heating circuit, control board, keypad and door sensor and can rule them out in order.

The microwave hums and the fan runs, but food stays cold. Why?

That points to the heating circuit instead of the controls or the fan. The magnetron and the parts that feed it are the first things we test, after confirming the door registers as closed.

Is it safe to try the microwave again after an E11?

Dry the panel first and cycle power at the breaker. If the pad responds and the microwave heats normally, it is fine. If E11 returns or heating is odd, stop using it and call us.

Request service

Schedule service for your MD30BS

Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.