Thermador MD24WS
Drawer microwaves sit under a counter or inside a cabinet run at a height that is easy to reach, and the MD24WS is the 24-inch version in gray glass. Thermador’s product page describes 1500 watts on 120V/15A, an interior of 1.2 cu. ft. with room for a 20 oz. cup, and Sensor Cook, which chooses time and power itself.
There is no door to wear, so the weak spot is the drawer itself, riding on glide rails and driven by a motor. A drawer that opens sluggishly, catches partway, or stops short of fully closed never lets the safety switch see it shut, and the microwave won’t run.
The touch-sense opening and the control panel dislike condensation too, in line with Thermador’s documented E11 keypad condition on its built-in microwaves. We inspect the glides and motor first, then the sensors.
The glide rails or the drive motor are probably wearing. A drawer that binds also may not seat fully, so the door switch is never satisfied and the microwave will not run.
It does not need one. Food sits still while a rotating antenna or stirrer spreads the energy. If that part wears, heating becomes uneven even though the drawer works.
Condensation can reach the touch sensor and the panel, just as it does with keypads on Thermador's other built-in microwaves. Dry the glass, cycle the breaker, and call us if it stays dead.
Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.