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MD24BS

Thermador MD24BS

What we most often repair on units like this

  1. Drawer that will not open or close from the touch button
  2. Microwave that runs but does not heat
  3. Sensor Cook finishing too early or too late
  4. Drawer glides that stick or drag
  5. Wi-Fi connection dropping
  6. Display or drop-down panel not responding

A microwave that slides out like a drawer changes who can use it, and the MD24BS is the Professional MicroDrawer for kitchens where a microwave is mounted at counter height under the worktop. Press the touch control and the drawer opens on its motor; press again and it closes. That motor and the glide system are the unusual service items on this appliance.

Everything else is microwave work. Its 1.2 cu. ft. cavity is fed by up to 950 watts across 11 power levels, so a unit that runs without heating involves the magnetron and high-voltage circuit, handled with discharge precautions. Sensor Cook relies on a sensor to set time and power, and one that reads poorly shows up as under- or over-cooked food.

We also look at the Wi-Fi link, the concealed drop-down panel and the 48 inch cord with a flush installation, since heat or tight clearance affects the drawer. You see a written price before any part is ordered.

Key features

  • Professional MicroDrawer microwave in stainless steel with black door detail
  • 1.2 cu. ft. cavity with 950 watts maximum microwave power
  • 11 power levels and 10 cooking modes
  • 26 CookSmart auto programs and Sensor Cook
  • Wi-Fi for remote monitoring
  • Opens and closes with a simple touch; concealed drop-down panel
  • Flush installation; 48 inch power cord; net weight 85 lb
→Codes

Codes this model may display

MD24BSMD24BS questions
The drawer will not open when I touch the button. What do you check?

We test the power to the unit, the touch input and the drawer motor. A jammed glide or a blocked track can also stop it, and we inspect those first, before replacing any motor.

Why does Sensor Cook finish too early?

The sensor may be reading incorrectly, or steam may be escaping through a worn door seal. We check the sensor and the seal before suspecting the control board.

Is it safe to use if it runs but does not heat?

We advise against it. A running microwave without heat may have a failed high-voltage part that stores charge. We test it unplugged and fully discharged, then confirm the door switches before it is used again.

Request service

Schedule service for your MD24BS

Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.