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Error code · Refrigerator

Thermador Refrigerator Freezer High Temp. Alarm Message

Your refrigerator beeps and announces that the freezer is running warm. For the T36BT110NS, T36BT120NS and T36IT100NP, Thermador explains that the control sensed the freezer above its target. It names three everyday triggers: the unit had…

Moderate · have it inspected
Code
Freezer High Temp. Alarm
Appliance
Refrigerator
Brand
Thermador
Warranty
30-day workmanship

What Freezer High Temp. Alarm means

Your refrigerator beeps and announces that the freezer is running warm. For the T36BT110NS, T36BT120NS and T36IT100NP, Thermador explains that the control sensed the freezer above its target. It names three everyday triggers: the unit had only just been powered up, a lot of fresh groceries went in together, or a freezer door sat open for a long time.

Usual causes of Freezer High Temp. Alarm

  • Initial start-up after installation or after the power was off
  • A large batch of warm groceries added at once
  • A freezer door or drawer that stayed open
  • A real cooling failure, such as an evaporator fan that stopped, a coil buried in frost or a compressor that is not running
✓ A safe check worth trying

1. Tap Yes, see highest temp. and press OK; this quiets the tone and shows how warm it got. 2. Inspect the food for thawing. 3. Leave the door shut. 4. Next time you shop in bulk, turn on Super freezing before loading the groceries, which the guide recommends.

! Why you should stop here
  • An alarm that keeps returning although nobody added food and the door is shut means the freezer cannot hold its temperature, so fans, defrost and the sealed system need diagnosing.
  • Work on the refrigerant side belongs to EPA-certified technicians.
Taking off a panel yourself does not by default void a manufacturer warranty, yet it can lead to accidental damage, and some manufacturers attach their own service terms. Read your warranty paperwork, or ask us, before you decide.
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Freezer High Temp. AlarmFreezer High Temp. Alarm questions
The display showed a peak above freezing. Can I trust the food?

Thermador cautions that anything which thawed, even partly, should not go back in the freezer raw. Cook it first, and judge each package by how soft it became.

It alarmed the day the refrigerator was installed. Why?

That is a listed normal trigger. The compartment is still cooling down to its setpoint, so give it time to get there before stocking it.

Does Super freezing really help?

The guide advises switching it on before a large load of fresh items so the freezer keeps up, which limits how much the compartment warms.

Request service

Is Freezer High Temp. Alarm still showing?

Our technician checks it in your home and hands you a written price before touching anything.