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Model library · Thermador Cooktop

CIT365YB

Thermador CIT365YB

What we most often repair on units like this

  1. MultiTouch panel that misreads or ignores a press
  2. 13-inch zone that heats weakly in the outer ring
  3. Sudden power cutback while boiling large pots
  4. Fan that squeals as it starts
  5. Illumination on the panel that dims or goes dark

The 13-inch zone is what sets the CIT365YB apart from many 36-inch induction tops: a stockpot or a big roasting pan sits flat on it with room to spare. Owners tend to use that zone heavily, so most of our visits involve it. If a big pot heats slowly or the zone trips off, we test the multi-ring layout before looking elsewhere.

The 10,800 W load lands on a 50 A circuit, and we verify the supply on arrival. After that, we run the MultiTouch panel through every function. Its illuminated surface is easy to clean, but a spill left on it can create phantom touches for a short time.

CIT365BB is listed as the successor. We match numbers on the rating plate first, because the CIT365TB, an earlier model, names this one as its successor.

Key features

  • Heritage five-element induction top, 36 inches wide
  • Black glass, frameless design
  • MultiTouch illuminated control panel; 17 power levels
  • Electrical load of 10,800 W (50 A, 208-240 V)
  • Triple Zone Element and a 13-inch heating zone for large cookware
  • PowerBoost on all cooking zones; kitchen timer
  • Cutout 34 7/8 by 20 inches
→Codes

Codes this model may display

CIT365YBCIT365YB questions
Why does my stockpot heat only around the edge?

The outer part of the large zone may not be firing, or the pan base is not flat. We test the zone with a known flat magnetic pan to tell the difference.

Is the illuminated panel hard to repair?

It sits under the glass, so we get at it from below. We explain the process and the cost in the written estimate.

How do I know if the circuit is a problem?

If the breaker is warm or trips, the wiring may be to blame. We measure voltage and inspect the terminals.

Request service

Schedule service for your CIT365YB

Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.