Thermador has retired the CIT304TM and replaced it with the CIT304BB, but plenty of these mirrored-finish cooktops are still in daily use. Underneath, it runs the same induction platform as the current models: touch controls, pan detection and PowerBoost. So the trouble owners describe, whether demo mode, a zone overheating or a pan that goes unrecognized, gets sorted out the same way it would on a new unit.
What differs is the supply chain. Once we know which part has actually failed, our first step is to confirm that it can still be sourced, because discontinued cooktops can wait longer for parts than current-generation ones. We would rather tell you that before work starts than after.
On the bench, we check the touch panel and the large 11-inch element together, since PowerBoost problems on that element often tie back to the same driver electronics.
Often yes. The induction platform matches the CIT304BB that replaced it, so diagnosis is familiar. The real question is whether the specific failed part can still be obtained, which we confirm early.
The 11-inch element carries the highest load, so a problem there can point to that element's power electronics instead of the whole cooktop. We test that zone on its own before drawing a conclusion.
Yes. Once we know what failed and whether the part is available, we give you a written price. Nothing proceeds without your approval, and completed repairs carry our 30-day workmanship warranty.
Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.