HMDW30WS

What we most often repair on units like this

1. Sliding canopy catching or not reaching its stop
2. Insert noise from blower mounting vibrating against the cabinet
3. Damper stuck so the blower strains
4. Touch controls not responding once the canopy is slid forward
5. LED lighting out because heat and grease reached the connector
6. Poor capture when the 30" cooktop clearance was not met

A custom insert like the HMDW30WS lives inside a cabinet or a hood surround that the cabinet maker built, so the first thing we deal with is access. The unit is only 17 9/16″ tall and 12″ deep, and its sliding canopy gives a flush front when closed, which means any noise tends to be transmitted into the wood around it.

When we are called, we check whether the insert is firmly secured, whether the surround touches the blower housing, and whether the canopy glides all the way out and back. We test all four speeds with the damper open, then the touch control and lighting.

Because it can be run ducted or recirculating, the duct size and the exit point shape the airflow more than the insert itself. A 30″ minimum distance above the cooktop is required, so we confirm that too. The mesh filters and reminder are checked last.

Key features

• Masterpiece custom insert: 30" wide, stainless finish
• Built-in; 17 9/16" high, 29 15/16" wide, 12" deep
• Sliding canopy for a flush design
• Ducted, convertible to recirculation mode; damper included
• 4 blower speeds, touch-operated; also delay shut off, clean filter reminders
• Mesh filters; vivid LED lighting
• Up to 35% noise reduction per Thermador
• Wi-Fi, Hood Sync, optional remote