T36FT810NS

What we most often repair on units like this

1. Produce dry in the ThermaFresh drawer because the humidity setting is wrong
2. SuperCool left running and freezing food at the rear
3. Ice production slowing because the freezer door is opened constantly
4. Doors out of line on an uneven floor

Masterpiece handles mark the T36FT810NS, a freestanding French-door refrigerator with its freezer below. A cutout of 72 by 36 by 25 inches is what Thermador gives, meaning it fits an ordinary refrigerator bay with its body projecting beyond the counters. Its page puts two things forward: ThermaFresh for produce, and SuperCool, which chills hard to preserve freshness.

Those two features explain a good share of the complaints we hear. Dry produce sends us to the humidity setting in ThermaFresh, while frozen items at the back of a shelf often mean SuperCool never switched off. Neither needs a repair, yet each should be excluded before the cooling system is tested. A freezer door opened often can slow ice production, and an uneven floor spoils door alignment, so those get a look too.

Key features

• Freestanding 36-inch French-door refrigerator with a Masterpiece handle, freezer below
• Produce stored with the ThermaFresh system; SuperCool
• LED theater lighting; ice shaped like diamonds
• Body 72 in. high by 35 5/8 in. wide by 27 13/16 in. deep; opening 72 by 36 by 25 in.