E13 has two meanings in the Dreefs service table for legacy Thermador ovens. On CT models, the latch is frozen or its motor gets no power; the second page says the latch does not run and…
E13 has two meanings in the Dreefs service table for legacy Thermador ovens. On CT models, the latch is frozen or its motor gets no power; the second page says the latch does not run and voltage to the motor should be checked. On CMT ovens, the control board has not been converted. Heat goes off and CLEAN is disabled in both ovens. If two switches show a locked door, E13 and LOCK stay on the display.
1. Turn the selector to OFF and tweak it slightly counterclockwise. 2. Cut power at the breaker briefly and restore it, which the document lists for E13. 3. If the door shows open and E13 clears, avoid CLEAN. 4. If E13 and LOCK stay on the display, do not force the door; switch off power and call us.
The source says that happens when two switches show a locked door. Do not force the door or pry it. Turn the oven off at the breaker and call us so we can release and inspect the latch.
Yes. For CMT combination ovens the source says the control board was not converted, which is a board matter rather than a frozen latch. We confirm the model first and then test accordingly.
Please do not spray cleaner into the door frame or latch. Moisture near switches can worsen the problem. Wipe only the visible surfaces, and let us examine the latch itself.
Our technician checks it in your home and hands you a written price before touching anything.