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Model library · Thermador Refrigerator

T24IR100SP

Thermador T24IR100SP

What we most often repair on units like this

  1. Fresh-food section running warm after heavy loading
  2. Hands-free opening not responding or opening only part way
  3. Lighting dim or dark in one zone
  4. Wi-Fi alerts not arriving on the owner's phone
  5. Water pooling at the base from a clogged defrost drain

Tall refrigeration columns are built into the cabinet run, and the T24IR100SP is the 24-inch fresh-food one. It carries no freezer or ice maker, which makes it a different service job than the French door models: this one is about air, door motion, lighting and temperature sensing.

The hands-free opening feature is what brings most callers to us. We check the sensor, the drive that moves the door, and whether the panel on the front is heavier than the system expects. If SuperCool seems weak, we look at the fan and evaporator before the sealed system.

The all-leg leveling in the listing helps prevent sagging, but a column that is out of plumb still draws a poor seal. We always test the gasket. Our written price comes before any work, and the repair carries a 30-day workmanship warranty, including the door assist adjustments.

Key features

  • Freedom built-in refrigerator column, 23 3/4 inches wide, 83 3/4 inches tall and 24 inches deep
  • Door hinges on the right and can be reversed; panel ready
  • SuperCool mode for quickly chilling new groceries
  • Aerial illumination above and a second light source as the door opens
  • Wi-Fi enabled temperature control with notifications
  • Hands-free door opening and all-leg leveling; Star-K and ENERGY STAR certified
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T24IR100SPT24IR100SP questions
What does SuperCool do and when would I use it?

SuperCool lowers the fresh-food temperature faster after you load groceries. If it does not seem to engage, we test the fan, the thermistor and the control board before looking at refrigerant.

The door will not open on its own anymore. Is the motor gone?

Not always. A dirty sensor, a loose panel or an out-of-level cabinet can stop the assist. We test each in turn before replacing parts. We also clean the sensor window and check for a stuck panel.

Can you fix water puddling inside the base?

Yes. A blocked defrost drain is a common reason, and we clear the line and test the drain pan heater. Afterward we test a full defrost cycle so the drain stays clear.

Request service

Schedule service for your T24IR100SP

Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.