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Error code · Oven

F20 on Thermador C-Series Upper Ovens: CANCEL Key Shorted High

On older Thermador C-series, CM and CJ ovens, F20 means the control sees the upper oven's CANCEL key held in a high-shorted state, as if the pad were stuck. The legacy service document ties it to…

Minor · safe to check yourself
Code
F20
Appliance
Oven
Brand
Thermador
Warranty
30-day workmanship

What F20 means

On older Thermador C-series, CM and CJ ovens, F20 means the control sees the upper oven's CANCEL key held in a high-shorted state, as if the pad were stuck. The legacy service document ties it to the display board and touch panel. Other Thermador generations may use the same F20 symbol for something unrelated, so we match it to your model first. Other keys may still respond.

Usual causes of F20

  • Connections between the control display board and the touch panel
  • Control display board, touch panel, or both, per the replacement advice
✓ A safe check worth trying

1. Dry-wipe the control panel with a soft cloth and keep anything off the glass. 2. Touch OFF, or switch the oven off at the breaker. 3. Wait three minutes, then restore power. 4. If F20 appears again, write it down and call us. Panel removal and connector checks are technician work.

! Why you should stop here
  • The ribbon connection behind the touch panel is delicate
  • Replacing the wrong half of the panel assembly is costly
  • You see a written price first, and the exact part is matched to your model number
Taking off a panel yourself does not by default void a manufacturer warranty, yet it can lead to accidental damage, and some manufacturers attach their own service terms. Read your warranty paperwork, or ask us, before you decide.
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F20F20 questions
Does F20 affect only the upper oven?

The code names the upper oven's CANCEL key. F21 covers the lower oven's equivalent. On a single-cavity model, tell us which oven you have so we match the wording correctly.

What does shorted high mean?

The control sees a voltage level as though the key were being pressed. It could come from the pad, the ribbon connection or the board, which is why the source lists several parts.

Can moisture cause F20?

Water or cleaner on the panel can confuse touch keys. Wiping it dry and resetting is a reasonable single step. If the code persists once the panel is dry, the hardware needs a look.

Request service

Not sure about F20?

Our technician checks it in your home and hands you a written price before touching anything.