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Error code · Oven

Thermador Oven E13, CT vs CMT Dreefs Control: Frozen Latch or Board Not Converted

E13 has two meanings in the Dreefs service table for legacy Thermador ovens. On CT models, the latch is frozen or its motor gets no power; the second page says the latch does not run and…

Moderate · have it inspected
Code
E13
Appliance
Oven
Brand
Thermador
Warranty
30-day workmanship

What E13 means

E13 has two meanings in the Dreefs service table for legacy Thermador ovens. On CT models, the latch is frozen or its motor gets no power; the second page says the latch does not run and voltage to the motor should be checked. On CMT ovens, the control board has not been converted. Heat goes off and CLEAN is disabled in both ovens. If two switches show a locked door, E13 and LOCK stay on the display.

Usual causes of E13

  • Latch motor receiving no voltage
  • Frozen latch mechanism that cannot move
  • Control board not converted for the CMT oven, per the source's conversion note
✓ A safe check worth trying

1. Turn the selector to OFF and tweak it slightly counterclockwise. 2. Cut power at the breaker briefly and restore it, which the document lists for E13. 3. If the door shows open and E13 clears, avoid CLEAN. 4. If E13 and LOCK stay on the display, do not force the door; switch off power and call us.

! Why you should stop here
  • A stuck-locked door can trap you out of the oven until the latch is serviced
  • Testing latch voltage means live-circuit work
  • We quote in writing first and confirm the right legacy version by model number
Taking off a panel yourself does not by default void a manufacturer warranty, yet it can lead to accidental damage, and some manufacturers attach their own service terms. Read your warranty paperwork, or ask us, before you decide.
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E13E13 questions
What if E13 and LOCK stay lit?

The source says that happens when two switches show a locked door. Do not force the door or pry it. Turn the oven off at the breaker and call us so we can release and inspect the latch.

Does E13 mean something different on a CMT oven?

Yes. For CMT combination ovens the source says the control board was not converted, which is a board matter rather than a frozen latch. We confirm the model first and then test accordingly.

Will cleaning the latch area help?

Please do not spray cleaner into the door frame or latch. Moisture near switches can worsen the problem. Wipe only the visible surfaces, and let us examine the latch itself.

Request service

Is E13 still showing?

Our technician checks it in your home and hands you a written price before touching anything.