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Error code · Oven

Lower CANCEL Key Shorted Low: Thermador Older C-Series Oven F23

F23 completes the CANCEL key group for legacy Thermador C, CM and CJ ovens: the lower oven's key reads as shorted low. The service document gives the same remedy as for F20, namely connections between the…

Minor · safe to check yourself
Code
F23
Appliance
Oven
Brand
Thermador
Warranty
30-day workmanship

What F23 means

F23 completes the CANCEL key group for legacy Thermador C, CM and CJ ovens: the lower oven's key reads as shorted low. The service document gives the same remedy as for F20, namely connections between the display board and touch panel, then the boards or panel themselves. The same symbol on a newer Thermador oven can mean something else, so model number comes first.

Usual causes of F23

  • Loose or damaged display board to touch panel connections
  • Display board or touch panel itself, replaced as the source allows
✓ A safe check worth trying

1. Make sure the control panel is clean, dry and free of tape or magnets. 2. Turn off power at the breaker. 3. Restore it after three minutes and check the display. 4. If F23 appears again, jot down which oven you were using and call us. Leave the panel itself closed.

! Why you should stop here
  • Each CANCEL code has the same hardware suspects, so we test connections before parts
  • Pulling a touch panel can crack the glass
  • We give a written price first, and parts are confirmed by model number
Taking off a panel yourself does not by default void a manufacturer warranty, yet it can lead to accidental damage, and some manufacturers attach their own service terms. Read your warranty paperwork, or ask us, before you decide.
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More Oven codes

F23F23 questions
How do F20, F21, F22 and F23 relate?

They are four views of the CANCEL keys: upper or lower oven, shorted high or low. The source says F21 to F23 use the same checks as F20.

Could my lower oven still bake with F23?

Possibly, but a CANCEL key you cannot trust is a safety concern if you need to stop a cycle. We suggest not relying on that oven until checked.

What will you quote?

After testing connections, we quote the specific part the evidence supports, such as the display board or the touch panel, in writing before any work.

Request service

Not sure about F23?

Our technician checks it in your home and hands you a written price before touching anything.