Before sealed Star Burners arrived, Thermador’s Professional Series used open burners, and the PC486GL is a 48-inch example with six of them and a grill module. On HI the standard burners put out 15,000 BTU/HR and on LO 2,100, and the grill adds its own ceramic igniter and a lift-out grate. Griddle and wok versions existed in the same PC family.
Everything here is mechanical. No control board and no touch interface exist anywhere on the cooktop, so repair work is about igniter cleanliness, flame height and color, and the automatic system that sparks again whenever a burner or the grill loses its flame.
The grill gets particular attention. A ceramic igniter coated with grease, or a burner tube with clogged ports, explains most grills that will not light or cook unevenly, and cleaning both sides of the ports is part of our routine on it.
In an outage, the standard burners on this cooktop (no ExtraLow ones exist here) can be lit with a match. A burner that still will not stay on probably has a supply or valve problem.
Most often an igniter coated with grease, or flame ports blocked along the grill burner tube. We clean the igniter and the ports on both sides, then confirm a steady, even flame.
That is the automatic reignition at work. If a flame blows out, the system sparks to relight it. Constant sparking or repeated blowouts mean the igniters need cleaning or the flame is being disturbed.
Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.