This is the 4.9 cu ft, 24 3/4-inch-deep sibling in the 36-inch dual fuel group, and the shallow depth matters: it sits nearly flush with a standard counter, so installers often tuck it tightly against cabinets. Tight fits trap heat, which is a good reason to confirm clearances during a visit.
PRD364WLHU runs at 240/208 V and up to 8,200 W with no plug, so we begin any oven complaint at the terminal block and the breaker. The seven cooking modes depend on the bake and broil elements and on the True Convection fan; we run each mode and note which element glows.
The four Star burners deliver 66,000 BTU in total. If one is off, we clean the ports and test the spark before looking at gas supply. Because the TFT display ties into Home Connect, a control that freezes is power cycled first. Thermador lists this model with no successor named.
Slightly. At 24 3/4 inches deep there is less room behind the unit, so we confirm the clearances and the gas and power connections before sliding it out, and set the anti-tip bracket back afterward.
The supply. With 240/208 V and no plug, a loose lug, a tripped breaker leg or a failed element can all do this. We measure voltage at the range before testing parts.
Often. A power reset, a reseated connector or a cleaned touch surface solves many cases. If not, we test the control to confirm it is the cause before quoting a board.
Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.