Thermador T24UR900DP
A drawer refrigerator changes the service picture: no shelves to level, but a single drawer with a gasket on all four sides and slides that carry the load. On a T24UR900DP the drawer is the entire cabinet, and when the SoftClose action weakens, it may sit just open enough to warm everything inside.
We start with the slides and the gasket seal, then drawer contents, since dividers loaded past their limit can bind. After that we measure temperature and run SuperCool through its cycle. Condenser clearance at the front is always checked in a 34 1/4 inch tall under-counter unit.
Slides and gaskets are the usual wear items, so we test drawer travel and seal by hand before running any diagnostics on the cooling.
Thermador has this model as no longer available. We quote in writing before the work starts, and the repair is covered by a 30-day workmanship warranty.
The slides or the SoftClose damper are wearing. We inspect both, clean the track and adjust or replace parts so the drawer seals against the gasket.
Yes, the drawer organization is customizable. Just keep items below the dividers' limit so the slides are not overloaded.
Check the gasket and let the SuperCool cycle finish. If it remains warm, we measure the temperature and test the fan and sensor.
Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.