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Model library · Thermador Refrigerator

T24UR925DS

Thermador T24UR925DS

What we most often repair on units like this

  1. Drawer cooling uneven from top to bottom
  2. Drawer glide rough or one side catching
  3. Alarm active while both drawers are seated
  4. Moisture or water under the lower drawer
  5. Cooling mode reverting after a power interruption

Model T24UR925DS reads, in the specification table, like the T24UR915DS, with four cooling modes, SoftClose drawers and a stainless front. For a service call, the number on the label still matters, because the parts catalog separates the two by number even when the owner cannot see a difference.

We open with a structured walk through the two drawers. Is the top one colder than the bottom? Does a drawer sit proud of the cabinet when it is shut? A drawer that sits a hair out of the seal line feeds warm air into the cavity, which is a more common cause than a failing sealed system.

The drawer mats and organization dividers can also cause problems when bottles lean into the vent area, so we check how the unit is loaded. Finally we check the alarm switch, which should clear when the drawer is fully closed.

Key features

  • Freedom under-counter double drawer refrigerator; overall size 34 1/8 x 23 7/8 x 23 5/8 inches (height, width, depth)
  • Stainless steel color over a black housing; panel ready is listed as not possible
  • Four cooling modes and SuperCool
  • Customizable drawer organization with drawer mats
  • SoftClose drawers
  • Star-K certified and ENERGY STAR certified, with an open-door alarm
→Codes

Codes this model may display

T24UR925DST24UR925DS questions
How do I know which model number I have?

The rating label inside the cabinet shows the full number, and we read it at the start of the visit. That number decides the parts we order.

Can the drawers be removed for deep cleaning?

They slide out for access, but the slides and dampers are delicate. We prefer to remove them ourselves during a visit so nothing gets bent. Please leave the contents in place unless a drawer needs to come out.

Why does the top drawer feel colder than the bottom?

Airflow is not identical in both drawers, and mode settings affect each differently. If the gap is large, we check the damper and fan. Afterward we run the cabinet through a full cycle to confirm.

Request service

Schedule service for your T24UR925DS

Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.