F9 appears when you try to use the larger Flex Zone and it will not turn on. Thermador documents it for induction cooktops as the extended zone failing to switch on. It affects the feature that…
F9 appears when you try to use the larger Flex Zone and it will not turn on. Thermador documents it for induction cooktops as the extended zone failing to switch on. It affects the feature that combines neighboring zones into one big cooking area, while the individual zones underneath are reported as separate. Nothing in the message points at the surface as a whole.
1. Cook with the remaining individual zones for now. 2. Note F9 and which pan you were using. 3. Contact Thermador support about the Flex Zone feature. 4. Avoid repeated attempts to force the combined zone on. 5. Keep the cooktop model number ready for the call.
Yes. Thermador's guidance is that the remaining zones work normally while the Flex Zone feature is looked into, so you can keep preparing meals. Meals do not need to wait for the Flex Zone to return.
Switching the cooktop off and on again is harmless and quick. If F9 returns, the bridging function needs attention rather than more restarts. Do not keep pressing the Flex Zone control, as repeated attempts will not change the result.
No. The message concerns one combining feature, not heating safety, and the individual zones keep all their usual protections. Please keep normal care around hot surfaces.
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