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CIT304YM

Thermador CIT304YM

What we most often repair on units like this

  1. Control panel that lags, flickers or stops accepting touches
  2. Zone that cycles on and off because of a heat-limiting shutdown
  3. Fan noise from underneath the unit, or no fan at all
  4. Scratched or cracked mirror finish that lets spills reach the electronics
  5. Intermittent power at the terminal block on the 30 A circuit

The silver mirror finish on the CIT304YM is the reason owners pick it for a contemporary kitchen, and it is also what hides hairline cracks until a zone suddenly stops. We see this model mostly in condos and remodeled galley kitchens where a 30-inch footprint was the limit. If a pot came down hard on the glass, tell us on the phone so we bring the right parts.

Four elements share 7,200 W, so when one zone misbehaves we look at how power is being split before we blame the element. We read the supply voltage at 208-240 V under load, test each zone with an induction-compatible pan, and then work through the MultiTouch panel and its timers.

The source lists no successor for this number, so we match parts to the rating plate on your unit and give you the written price before we start.

Key features

  • Four-element Heritage induction cooktop, 30 inches wide
  • Silver mirrored finish with a frameless design
  • 17 power levels through an illuminated MultiTouch panel
  • 7,200 W, 30 A, 208-240 V
  • 11-inch heating zone for large cookware; Ring Zone flexibility
  • PowerBoost on all zones, with a timer for each of the four elements
  • Required cutout 28 7/8 by 20 inches
→Codes

Codes this model may display

CIT304YMCIT304YM questions
Does the mirror finish need special treatment during a repair?

We use soft pads on the glass and lift the unit straight up, since a frameless edge chips easily. If the glass itself is damaged, we explain the replacement options before ordering.

One timer keeps resetting. Is that the whole cooktop failing?

Usually not. Each of the four elements has its own timer, so a single resetting timer can come from the control board or a power dip at that zone. We test before suggesting a bigger repair.

Do I need a special pan to test it?

Any magnetic pan, such as cast iron or magnetic stainless, works. We bring our own test cookware, but a spare pan on hand speeds up the diagnosis.

Request service

Schedule service for your CIT304YM

Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.