Frameless glass in a silver mirror finish tells you the owner wanted the cooktop to disappear into the counter. The CIT304KM stands 4 inches deep below the surface, a little more than its black sibling, so cabinets underneath need clearance for the fan. When a drawer is packed tightly beneath, heat builds and zones shut down early.
Our first checks are the 40 A circuit and the terminal connections, then the airflow path. We cook with a magnetic pan on each of the four elements at normal power and at PowerBoost, listening for the fan and noting when a cutback starts.
The page for this model points to CIT304TM as its replacement. Before we order parts we match the number printed on your cooktop, since similar numbers differ in glass and frame details.
Surface scratches are cosmetic. A crack is different, because liquid can reach the electronics, and we recommend stopping use until it is checked.
Its listed height is 1/4 plus 4 inches. We check the clearance below it, because stored items can block the fan.
It runs through the control board with the kitchen timer. If both misbehave, the board is the likely cause.
Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.