Full surface induction changes the way service works: instead of fixed circles, the whole 36-inch glass is a cooking area, and the touchscreen shows where the pan sits. When a pan is not detected, or the screen reacts at the wrong spot, the issue is usually the coils below or the sensor board rather than your cookware.
The CIT36XKB runs 7,200 W on a 40 A circuit across four elements. We first verify voltage at the terminals, then test pan detection in several positions, small pan and large pan alike. Wipe-downs with strong cleaner are a common reason the screen starts misbehaving, so tell us what you use.
The listed successor is CIT36XWB, which uses a different control display, so we match parts by the rating plate rather than by the family.
Probably not. We test pan detection across the glass, then the individual coils, since one weak coil can make the rest of the area feel dead.
Moisture or residue under the frame can confuse the screen. We dry it, check for seepage, and then test the board.
It must be lifted and resealed for deep access, so we mention that in your written estimate.
Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.