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CIT365KM

Thermador CIT365KM

What we most often repair on units like this

  1. Cracked mirror glass after a heavy pot strike
  2. Triple zone with one ring that stays cold
  3. Touch controls that respond erratically
  4. Cooktop that shuts down after prolonged high-power use
  5. Loose power connection at the 50 A terminals

This one is the frameless sibling of the CIT365KB: same five elements and 10,800 W, but a mirror finish and an edge that sits flush with the counter. For us, that means the glass edge is the first thing we inspect, because a flush edge takes the impact when a heavy pot is set down at an angle.

The unit is 4 inches deep under the counter and needs clear space for airflow. Cooks who store baking sheets right below it sometimes block the intake, and the cooktop then limits power to protect itself. We check airflow, then test the five zones one by one, finishing with the Triple Zone Element at several pan sizes.

Thermador gives no successor for this number, so we verify the rating plate and quote the parts in writing before we begin.

Key features

  • 36-inch induction cooktop carrying five elements
  • Silver mirror finish, frameless
  • Triple Zone Element and 17 power levels
  • 10,800 W rating, 208-240 V, 50 A
  • PowerBoost on all cooking zones and Keep Warm
  • Touch control; kitchen timer and switch-off timer
  • Measures 1/4 + 4 inches tall, 37 wide and 21 1/4 deep; cutout 4 by 34 7/8 by 20
→Codes

Codes this model may display

CIT365KMCIT365KM questions
I see a chip on the glass edge. Should I stop using it?

Yes, until it is checked. A chip can grow, and liquid can reach the electronics. We assess the damage and explain the options.

Why does it shut down when I cook for hours?

Heat buildup is the usual reason. Blocked airflow or a weak fan makes the cooktop protect itself, and we test both.

Are the controls the same as on the framed version?

They are listed with the same touch control and timers, so the troubleshooting steps are alike.

Request service

Schedule service for your CIT365KM

Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.