No flames, no coil elements: an induction cooktop heats the pan itself, so the CIT304BB gives repairs a distinct flavor. It is a 30-inch, four-element unit in black glass without a frame, using a Ring Zone layout and 7,200 watts across 17 power levels, all driven from a Multitouch+ panel.
With nothing glowing to burn out, calls fall into three groups: a panel that does not answer, a zone that will not recognize a pan, and physical damage to the glass. We begin with the cheap checks, which are whether the pan is induction-compatible and centered, and whether liquid or a lock setting is blocking the touch panel.
Glass damage is handled differently. Since the surface and the induction coils form a single assembly, a crack from a dropped pot normally means replacing the cooktop, and we will say so plainly in writing.
The cookware may not suit induction, or it may sit too far off-center for the cooktop to detect it. A magnet that sticks to the bottom is a quick test of compatibility.
Generally no. Glass and coils are built as one assembly, so a crack means replacing the cooktop. We tell you that up front, with a written price ahead of any work.
Not necessarily. Moisture, spilled liquid or an active panel-lock setting can stop touch response. Dry the glass, check the lock, and cycle power at the breaker before assuming a board failure.
Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.