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MEM301WS

Thermador MEM301WS

What we most often repair on units like this

  1. The lower, microwave-only cavity goes dead on its own, an isolated magnetron or microwave-circuit problem, while the upper oven carries on
  2. Turntable motor stops working in the lower cavity
  3. Readings from the upper oven's meat probe look wrong
  4. Wear in the SoftClose hinges on either door, which carry the weight of two cavities stacked together
  5. Home Connect keeps disconnecting

The MEM301WS is a combination wall oven that does not follow the speed-oven pattern. Up top sits a 4.5 cu ft convection oven; down below is a 4.7 cu ft cavity that cooks by microwave and nothing else, with no bake or convection modes at all. The two cavities draw 10,200 watts between them.

That division shapes our testing. If the lower cavity heats nothing, we work through the magnetron, the high-voltage diode and the turntable motor. If the upper oven is cold, we turn to its convection elements and fan.

The upper oven alone gets Air Fry, the 2-Hour Self-Clean cycle and the Single-Point Temperature Meat Probe. When a customer says the oven stopped working, our first question is which door, because the answer points us to a completely different set of parts.

Key features

  • Masterpiece Collection combination wall oven, 30 inches across
  • Upper cavity is a 4.5 cu ft convection oven with Air Fry, a Single-Point probe and 13 modes
  • Lower cavity: 4.7 cu ft, microwave only
  • Total draw: 10,200W
  • Home Connect Wi-Fi; the 2-Hour Self-Clean belongs to the upper cavity
→Codes

Codes this model may display

MEM301WSMEM301WS questions
Will the bottom cavity bake or roast?

No. Thermador's spec sheet lists Microwave as the only cooking mode for the second cavity, so unlike speed-oven combination models it adds no convection or broil.

Where is the meat probe?

Just the upper cavity. In Thermador's spec table the probe is listed under the primary cavity, and the microwave beneath it has none, so probe errors are always an upper-oven matter.

My bottom cavity runs but nothing gets warm. Is the top oven involved?

Almost never. The microwave has its own power parts, so no heat there usually points to them. The top oven works from separate elements and a fan, so it can stay perfectly normal.

Request service

Schedule service for your MEM301WS

Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.