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PRD364WIGU

Thermador PRD364WIGU

What we most often repair on units like this

  1. A breaker rated for an ordinary dual-fuel range tripping under the 50A load
  2. An induction zone ignores cookware or stays cold
  3. Gas burners that will not ignite, one or several
  4. Electric element not heating, or the convection fan idle
  5. Home Connect connectivity trouble

A griddle is what the PRD364WDGU has; the PRD364WIGU has an induction module from the Liberty line instead, with two HeatShift zones, set beside four open gas burners over a 5.7 cu ft electric oven. One range therefore holds three heating technologies: open flame, sealed induction, and an electric oven, each with its own wiring and its own ways of going wrong.

Power draw is the detail people forget. The induction module raises the circuit requirement to 50A, against 30A for the griddle version, so a breaker picked for the other layout may trip on this one. We look at that during any electrical diagnosis.

If a gas burner refuses to light and you notice a gas smell, close the range’s gas valve first, and leave the induction side alone until that is done.

Key features

  • Pro Grand commercial depth, Dual Fuel Professional Range, 36'' wide
  • Cooktop mixing four open gas burners and a Liberty Induction Module, whose two zones use HeatShift technology, in place of a griddle
  • 5.7 cu ft electric oven, 7 cooking modes, True Convection included
  • SoftClose door along with a TFT display
  • Requires 240V/50A; Home Connect WiFi included
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PRD364WIGUPRD364WIGU questions
Why does the PRD364WIGU need 50A when the griddle model needs 30A?

Induction demands a lot of power in addition to what the electric oven pulls. Thermador therefore calls for a heavier circuit on this layout than on the griddle layout.

Only one of my two induction zones works. Is the whole module dead?

Not necessarily. Heat can shift between the zones, yet each can quit alone, which usually implicates that zone's sensor coil rather than the whole module.

Does a gas burner problem affect the induction zones?

They run on separate systems, so no. We test the gas side and the induction side on their own, with the oven as a third check.

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Schedule service for your PRD364WIGU

Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.