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PRD366WGU

Thermador PRD366WGU

What we most often repair on units like this

  1. Any of the six burners failing to ignite or to hold flame
  2. The included temperature probe giving wrong readings
  3. Electric bake or broil element not heating
  4. Convection fan that will not run
  5. A SoftClose door that does not damp properly

All the cooktop space on the PRD366WGU goes to six open gas burners, with no griddle, and the total reaches 103,000 BTU. Underneath sits the 5.7 cu ft electric oven with True Convection found throughout Thermador’s 36” Pro Grand dual-fuel ranges, so bake, broil, and convection are diagnosed identically no matter which cooktop layout rides above.

Having no griddle to isolate matters for diagnosis. Six burners share one gas supply, so several failing to light together is more likely a supply-side matter than six igniters dying at once.

The range also ships with a temperature sensor, and when a reading from it looks off, we confirm the oven’s own heat before blaming the oven. Any gas smell or uneven flame sends us to the range’s gas valve before further steps.

Key features

  • 36'' wide Dual Fuel Professional Range with six open gas burners, no griddle, in the commercial-depth Pro Grand cabinet
  • Cooktop totals 103,000 BTU, with ExtraLow burners
  • Electric oven rated 5.7 cu ft, giving 7 cooking modes with True Convection included
  • SoftClose door and TFT display; a temperature sensor and telescopic rack are in the box
  • 240V/30A connection; Home Connect WiFi
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PRD366WGUPRD366WGU questions
Why six burners here but a griddle on the PRD364WDGU?

Two cooktop layouts, one 36'' dual-fuel line. Two extra open burners take the griddle's place on the WGU, which explains 103,000 BTU against the WDGU's 70,000.

What is the temperature sensor that came with my range for?

It is a probe for tracking food temperature while it cooks, separate from the oven's own control. A bad probe reading does not mean the oven itself heats wrongly.

Several burners will not light at once. Do I need six repairs?

Probably not. Burners that fail together tend to point at the shared gas supply, so we check that first before touching individual igniters. If only one burner is dead, the usual local causes come first.

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Schedule service for your PRD366WGU

Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.