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Model library · Thermador Cooktop

SGSX365FS

Thermador SGSX365FS

What we most often repair on units like this

  1. Knob light ring that stays dark
  2. Burner that takes several tries to ignite
  3. 18,000 BTU center flame that burns yellow
  4. ExtraLow setting that dies at its lowest level
  5. Reignition clicking after the flame is lit

The glowing ring around each knob on the SGSX365FS is easy to like, and it is also one of the things we get asked about most when a ring goes dark. The ring is a lighting circuit separate from the gas, so a dark knob does not mean the burner is unsafe, but it is a clue about the wiring behind the control panel.

Our visit starts with the 18,000 BTU center burner, since it carries the most gas, and we check flame color and height. A yellow flame often means a partly blocked port or an air-mixture problem. Then we go through the other four burners and the ExtraLow simmer, and confirm the 15 A, 120 V supply is steady.

For this 36-inch model, Thermador lists SGSX365TS as the successor.

Key features

  • Five sealed gas burners spread over a 36-inch top
  • Gas output: 60,200 BTU (natural) and 45,200 BTU (LP)
  • 18,000 BTU center burner and ExtraLow burners
  • Knobs that light with a ring when in use
  • Stainless steel surface; continuous grates with rubber feet
  • Electronic reignition and an extra low power setting
  • 120 V, 15 A cord; measures 3 13/16 by 37 by 21 1/4 inches
→Codes

Codes this model may display

SGSX365FSSGSX365FS questions
One knob does not light up but the burner works. Why?

The ring light is a separate circuit. A loose connector or a failed light is the likely cause, and the burner is not affected.

Why does my center burner have a yellow flame?

Usually grease or debris in the burner ports. We clean it and check gas pressure and the air mixture.

Do I need to shut off power for a repair?

Yes, we unplug the unit and close the gas shutoff before any work.

Request service

Schedule service for your SGSX365FS

Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.