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Error code · Dishwasher

Thermador Dishwasher E6102, Draining Trouble With Easy Culprits

Four-digit boards use E6102 for a drainage complaint. The reassuring part is that Thermador's owner manual lists it under causes that do not involve a broken appliance: a drain pump cover left unsnapped after cleaning, or…

Moderate · have it inspected
Code
E6102
Appliance
Dishwasher
Brand
Thermador
Warranty
30-day workmanship

What E6102 means

Four-digit boards use E6102 for a drainage complaint. The reassuring part is that Thermador's owner manual lists it under causes that do not involve a broken appliance: a drain pump cover left unsnapped after cleaning, or a hard object lodged in the pump. In many homes, the cure is a few minutes at the sump.

Usual causes of E6102

  • A pump cover that was set back without snapping fully shut
  • A shard of glass, a fruit pit or a bone chip stuck in the pump
  • A drain hose bent sharply where it exits the cabinet
  • An airgap fitting clogged, on installations that include one
✓ A safe check worth trying

1. Turn the dishwasher off. 2. Take out the filter, lift off the drain pump cover and remove any standing water and debris. 3. Push the cover down until you hear a click; one that merely rests in place is the classic reason this returns. 4. Inspect the drain hose for a sharp bend and clean the airgap if yours has one.

! Why you should stop here
  • Broken glass may be sitting in the pump well, so anyone reaching in should go slowly and expect it.
  • With the cover seated, the pump clear and the hose straight, the trouble has shifted to the pump or its wiring, which calls for a meter.
Taking off a panel yourself does not by default void a manufacturer warranty, yet it can lead to accidental damage, and some manufacturers attach their own service terms. Read your warranty paperwork, or ask us, before you decide.
→Same appliance

More Dishwasher codes

E6102E6102 questions
The manual says this is not an appliance error. Did I cause it?

Not really. It just means the usual triggers are outside the machine's own parts, which is encouraging because those are also the ones you can look at.

What proves the cover is shut?

A click. A cover that drops into place silently has not latched, and the machine will go on displaying the same number. This is routine for a technician.

What if I did all that and E6102 remains?

Then the pump or its wiring is next. Please stop running cycles and call us, and we will test before quoting any repair in writing.

Request service

Is E6102 still showing?

Our technician checks it in your home and hands you a written price before touching anything.