Booking today · Houston arrival windows 8–10 · 10–12 · 12–2 · 2–4 Thermador repair specialists, independent · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 597-4873 Book an Appointment
Model library · Thermador Oven

POM301W

Thermador POM301W

What we most often repair on units like this

  1. The lower, microwave-only cavity loses power while the upper oven is unaffected
  2. Turntable motor fails in the lower cavity
  3. Upper-oven probe gives wrong readings
  4. Upper cavity door lock problems after self-clean
  5. Home Connect dropouts

Anyone comparing it with the Masterpiece MEM301WS will find the same layout in the POM301W: a convection oven (4.5 cu ft, 13 modes) above, and a 4.7 cu ft cavity below that offers microwave cooking only. Their combined draw is 10,200 watts, with a 15A circuit listed by Thermador, and the lower cavity offers no bake, roast or convection modes.

This division is the key to every diagnosis. A lower cavity that fails to heat food is a microwave-system matter, so we look at the magnetron, turntable motor and high-voltage diode. An upper cavity that fails to heat implicates the convection elements, the fan motor or the control board.

Air Fry, the Single-Point probe and Self Clean all live upstairs, and the probe port, lock and Home Connect pairing are checked there.

Key features

  • Professional Collection combination wall oven, 30 inches wide
  • Upper oven: 4.5 cu ft convection with 13 modes, Air Fry and a Single-Point probe
  • Lower cavity: 4.7 cu ft, microwave only
  • Electrical: 10,200W combined, 15A circuit
  • Self Clean is available in the upper cavity only, along with Wi-Fi through Home Connect
→Codes

Codes this model may display

POM301WPOM301W questions
Can the bottom of the POM301W bake?

No. Like the Masterpiece MEM301WS, its lower cavity is microwave only in Thermador's spec sheet, with no other modes, so baking and roasting belong to the upper oven.

Is the POM301W sold new today?

Thermador still lists it; we confirm each part's availability before we quote a repair.

The bottom runs but food stays cold. What is likely?

A microwave-circuit part: magnetron, high-voltage diode or turntable motor. The upper oven uses separate elements and a fan, so it can keep working perfectly well at the same time.

Request service

Schedule service for your POM301W

Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.