The display on a TCM24TS or TCM24PS built-in coffee machine shows Overvoltage or undervoltage and the machine stops. The manual says the voltage is too high or too low. That points to the electricity supply, not…
The display on a TCM24TS or TCM24PS built-in coffee machine shows Overvoltage or undervoltage and the machine stops. The manual says the voltage is too high or too low. That points to the electricity supply, not to the brewing parts. It tells you to contact the electricity or grid provider and have the supply checked by an expert before using the machine again.
1. Switch the coffee machine off. 2. Check whether lights or other appliances behave oddly, which hints at a supply issue. 3. Contact your electricity provider about the voltage. 4. Have the supply checked by a qualified electrician. Do not open the machine or its wiring yourself, and call us only once the supply is confirmed normal.
Probably not. The message says the voltage is too high or too low, so the supply is the first place to look. Once an expert confirms it is normal and the message remains, we can test the machine.
The manual says to contact your electricity or grid provider and have the supply checked by an expert. That means the utility or a licensed electrician, since both a measurement and possible wiring work are involved.
We would not. Switch the machine off until the supply has been checked, because repeated voltage swings can harm the electronics and the message means the machine has already stopped.
Our technician checks it in your home and hands you a written price before touching anything.