Booking today · Houston arrival windows 8–10 · 10–12 · 12–2 · 2–4 Thermador repair specialists, independent · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 597-4873 Book an Appointment
Model library · Thermador Oven

MEDMCW31WS

Thermador MEDMCW31WS

What we most often repair on units like this

  1. Control interface is shared by three cavities, so the one in trouble has to be identified before parts are swapped
  2. The top cavity's magnetron or turntable motor can give out while both lower cavities keep working
  3. Warming-drawer element (the third cavity) can die while the ovens above still run
  4. Rotisserie motor wears, since the door stack of a three-cavity unit is heavy
  5. Self-clean lock and door problems that belong to just one of the two convection cavities

Picture a single 30-inch column holding three separate cooking spaces: that is the MEDMCW31WS. At the top, a 4.5 cu ft cavity offers 36 modes (Microwave among them) along with a Rotisserie. Beneath it, a 3.7 cu ft convection oven provides 16 modes. The lowest cavity, 1.9 cu ft, is given over to warming-drawer functions. Thermador currently shows the model as out of stock, which affects how we plan parts.

Every one of those cavities answers to the same control interface, so before any part is ordered we establish which cavity is really at issue. If a complaint involves microwave heat, only the top cavity can be responsible, since neither lower cavity has that function.

Features borrowed from Thermador’s higher-tier double ovens, namely the Multi-Point Temperature Meat Probe and MaxBroil, are spread over three cavities here. Rotisserie drive wear, the warming-drawer element and each cavity’s door lock complete our check.

Key features

  • Masterpiece Collection triple stack in a 30-inch column
  • Top: 4.5 cu ft, 36 modes (Microwave included), Rotisserie
  • Middle: 3.7 cu ft convection oven offering 16 modes
  • Bottom: 1.9 cu ft warming-drawer cavity
  • Probe and broiler: Multi-Point Temperature Meat Probe with MaxBroil, in the 9,200W class of electrical draw
  • Wi-Fi: Home Connect
→Codes

Codes this model may display

MEDMCW31WSMEDMCW31WS questions
Where is the microwave in this three-oven stack?

In the top cavity, whose 36 cooking modes include Microwave. The center oven offers 16 convection modes only, and the bottom cavity is reserved for warming-drawer functions.

Can I still buy a new MEDMCW31WS?

Thermador still lists it, and we confirm part availability by model number before quoting a repair. We confirm availability before quoting.

Only the bottom drawer stays cold. Are the ovens affected?

Typically not. The warming-drawer cavity has its own element, so a failure there does not stop the two ovens above from working. We test each cavity separately.

Request service

Schedule service for your MEDMCW31WS

Request a visit online in about a minute or phone our coordinators. Close-in neighborhoods often see a same-day slot; the outer counties usually get the next day across Houston.