The cycle drags or stops and E6002 appears. Unlike the neighboring numbers, this one has nothing to do with a heater part. Thermador documents E6002 as the heat pump being blocked, so water or air cannot…
The cycle drags or stops and E6002 appears. Unlike the neighboring numbers, this one has nothing to do with a heater part. Thermador documents E6002 as the heat pump being blocked, so water or air cannot pass through it freely, and the control halts instead of forcing the cycle along. That distinction matters, because it changes what a technician sets out to find and what the repair involves.
1. Switch the dishwasher's breaker off for half a minute. 2. Turn it back on and let the control restart. 3. Start a brief cycle and watch whether the code reappears. 4. Leave the panels alone, because reaching the heat pump takes disassembly. If E6002 returns, call us.
Perhaps. Mineral deposits are a plausible contributor, and that is one reason Thermador suggests descaling periodically, especially where the water is hard. The written price always comes before any work.
E6001 names the heater inside the heat pump. E6002 describes the heat pump itself being obstructed, so the job is clearing it and not swapping a heater.
Often it can. We clear it and retest the pump; if testing shows damage we say so, and the price is written down before any work starts.
Our technician checks it in your home and hands you a written price before touching anything.