The cycle ends or stalls with water left behind, and E24 is on the display. Thermador documents this code as a drainage problem involving the drain pump cover, the hose or the airgap. Whatever is in…
The cycle ends or stalls with water left behind, and E24 is on the display. Thermador documents this code as a drainage problem involving the drain pump cover, the hose or the airgap. Whatever is in the way sits somewhere between the tub and the sink drain, and the control noticed the water was not leaving.
1. Turn the dishwasher off. 2. Take out the filter and lift off the drain pump cover, clearing out any debris underneath. 3. Look along the drain hose for kinks. 4. If your sink has a small cylindrical airgap fitting near the faucet, take off its cap and clear the buildup inside, then run a short cycle.
It is a small cylindrical fitting, often next to the kitchen faucet, found on some installations. Plenty of dishwashers have none, so check your own setup before looking for one.
Start with the pump cover, since food debris collects there most often. Then the hose, and last the airgap if one exists. Any of the three can block the path.
It sits in the drain path, so grease and food bits collect in it over time. Cleaning it is simple when accessible, but the drain path inside the unit still needs a technician if the code stays.
Our technician checks it in your home and hands you a written price before touching anything.